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FAQ

  • Q If you make poor quality goods, will you refund?

    A As a matter of fact, we wont take a chance to do poor quality products. Meanwhile, we manufacture goods quality products until your satisfaction.
  • Q What about the payment terms?

    A FOB shenzhen Port. 30% deposit by T / T, 70% before all shipment.
    We offer the photo, video or even Third Party to check.
  • Q How does your factory control product quality?

    A ISO9001: 2015, ISO / TS16949 Certificated, independent quality control team with 16 inspectors in our factory. Third party certificated and factory audit accepted. Third party quality control accepted.
  • Q What's the lead time for mass production?

    A 20-25days after down payment confirmed, can be negotiable.
  • Q How can I get the sample? What's the lead time?

    A Normally will be send in 7days. If need to open new Model, need another 10-15days more.
  • Q Is it possible to know how are my products going on without visiting your company?

    A We will offer a detailed production schedule and send weekly reports with digital pictures and videos which show the machining progress.
  • Q Where is your factory located? How can I visit it?

    A Our factory is located in Dongguan, Guangdong, Dongguan is the Closest city from Shenzhen and Guangzhou, hongkong. 1 hour from Guangzhou and shenzhen by car. 1.5 hours flight from Hong Kong ( 1 hour by car+0.5 hour by boat ).
  • Q Do you provide ODM/OEM service?

    A OEM / ODM is welcome, We got a professional and creative R&D team, and customized colors are optional. From the concept to finished goods, we do all ( design, prototype reviewing, tooling and production ) in the factory.
  • Q Are you a manufacture or trading company?

    A We are a manufacturing factory who has over 17 year-manufacturer in hardware products.

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  No.7 QingHuRoad,QingHuTou,TangXia Town, Dongguan City,GuangDong province,China (mainland)
  +86-0769-87812884
    +86-136 4292 9858
© 2021  Dongguan ShuangXin Industry Co.,Ltd  All rights reserved. 

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